Refund policy

Made to order
Every Jana Recrafted shirt is printed just for you, so we don't accept returns or exchanges for change of mind or sizing. Please check the size chart before ordering.

Damaged, misprinted or wrong items
If your order arrives damaged, misprinted, or isn't what you ordered, email support@janarecrafted.com within 30 days of delivery with your order number and a photo. We'll send a free replacement, or refund you if a replacement isn't possible.

Please don't send items back without contacting us first, as we won't be able to accept them.

Sale items and gift cards
Sale items and gift cards are final sale.

Refunds
If a refund is approved, it will go back to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your refund, please contact us at support@janarecrafted.com.

Questions
Contact us any time at support@janarecrafted.com.